Help Center
Everything you need to know about using TechFlowStore
Getting Started
Creating an Account
Click "Register" in the top navigation. Enter your name, email, and password. You'll need to verify your email address before signing in.
Go to Creating an →Signing In
Use your email and password to sign in from the login page. Your session will persist until you sign out.
Go to Signing In →Finding Products
Browsing Products
Visit the Products page to see all available digital products. You can filter by category, sort by price or newest, and search for specific items.
Go to Browsing Products →Searching
Use the search bar in the header or visit the search page. You can search by product name, keywords, or category.
Go to Searching →Categories
Browse products by category — subscriptions, accounts, templates, software, gaming, and tools.
Go to Categories →Wishlist
Save products you're interested in by clicking the heart icon. View your saved items from the wishlist page.
Go to Wishlist →Purchasing
Adding to Cart
Click "Add to Cart" on any product page. You can adjust quantities and add multiple products.
Go to Adding to →Applying Coupons
During checkout, enter your coupon code in the discount field. The discount will be applied to your order total.
Go to Applying Coupons →Checkout
Review your cart, apply any coupons, and proceed to checkout. You'll create an order and be directed to payment.
Go to Checkout →Payment
Select your preferred payment method and complete the payment. You'll receive a confirmation once payment is verified.
Go to Payment →Payment & Orders
Order Confirmation
After placing an order, you'll see the order details and payment status. You'll also receive an email confirmation.
Go to Order Confirmation →Order Status
Track your order status from your orders page. Orders go through: Pending → Paid → Processing → Completed.
Go to Order Status →Payment Methods
TechFlowStore supports CIB and EDAHABIA payment methods. Available options are shown during checkout.
Go to Payment Methods →Accessing Your Products
My Products
After successful payment and fulfillment, your digital products appear in "My Products". You can access downloads, license keys, and account credentials from there.
Go to My Products →Downloading Files
For download products, click the download button in My Products. Files are served via secure, time-limited links.
Go to Downloading Files →License Keys
For license key products, your key is revealed in My Products after purchase. Click "Reveal Key" to view it.
Go to License Keys →Account Credentials
For digital account products, credentials are revealed securely in My Products after purchase.
Go to Account Credentials →Account & Settings
Notifications
View order updates, payment confirmations, and system notifications in your notifications page.
Go to Notifications →Deleting Your Account
You can delete your account from your profile settings. This will anonymize your order history.
Go to Deleting Your →Troubleshooting
Payment Failed
If your payment fails, you can retry from the order details page. Your order remains pending until payment succeeds.
Go to Payment Failed →Product Unavailable
If a product becomes unavailable after you add it to your cart, you'll be notified during checkout.
Go to Product Unavailable →Cannot Access Purchase
Ensure your payment is completed and fulfillment is processed. If issues persist, contact support.
Go to Cannot Access →Still need help?
Contact our support team and we'll get back to you as soon as possible.
Contact Support